Our Tripp Lite UPS Service Network in Canada

Our Tripp Lite UPS Service Network in Canada

UPS Service Canada maintains a Canada-wide service network of qualified UPS technicians experienced with Tripp Lite systems. Technicians work on equipment from every major UPS manufacturer, with nationwide UPS service from coast to coast.

24/7emergency line
Canada wideservice coverage
Writtenreport every visit

What happens when you call

WHAT HAPPENS WHEN YOU CALLTriage starts on the first call, so the technician arrives with the right parts.CALLone number, 24/7TRIAGEalarms and load stateDISPATCHtechnician with partsON SITEdiagnose and repairREPORTmeasurements on file

Triage begins on the first call so the technician arrives with the parts the symptoms point to, and every visit ends with written measurements.

From coast to coast we deliver same-day on-site response in Montreal, Quebec City, Toronto and Ottawa, service within 24 to 48 hours elsewhere, and 24/7 emergency dispatch for mission-critical installations. Our exclusive focus on Tripp Lite (and legacy Tripp Lite SU and OmniPro systems) means every technician on our team knows Tripp Lite hardware inside-out, alarm codes, firmware quirks, parallel-redundant configurations, and battery cabinet wiring.

What We Do

Preventive Maintenance

Annual and semi-annual PM contracts. 10-point inspection protocol compliant with CSA C22.1, NFPA 111, and IEEE 450/1188.

Tripp Lite maintenance →

Battery Replacement

On-site VRLA, AGM, and lithium battery swaps. Load testing, post-replacement calibration, and qualified recycling.

Battery replacement →

24/7 Emergency Repair

Round-the-clock response. Same-day on-site service in Montreal, Quebec City, Toronto and Ottawa; 24 to 48 hours elsewhere in Canada.

Emergency dispatch →

Multi-Brand UPS Service Across Canada

While UPS Service Canada works primarily with Tripp Lite UPS equipment, our parent service network provides expert maintenance across every major UPS manufacturer, useful if your facility runs a mixed-brand environment. Sister service portals include:

APC & Schneider

Smart-UPS, Symmetra, Galaxy, Easy UPS series, including legacy MGE and Silcon systems.

Eaton & Powerware

9PX, 9SX, 5PX, 93PM, BladeUPS, plus end-of-life Powerware and Best Power units.

All Other Brands

Mitsubishi, Delta, Riello, Socomec, GE LP, ABB and more, see the complete brand list.

Tripp Lite Models We Service

Our technicians are trained on the complete Tripp Lite lineup, including: SmartPro, SmartOnline, SmartRack, OmniSmart, OmniVS, AVR Series, BC Pro, plus legacy Tripp Lite SU and OmniPro systems no longer supported directly by the manufacturer.

Where We Serve

We dispatch technicians to every major Canadian metro and most regional centres:

Toronto • Montreal • Ottawa • Vancouver • Calgary • Edmonton

Same day in Montreal, Quebec City, Toronto and Ottawa; within 24 to 48 hours in Vancouver, Calgary, Edmonton, Winnipeg, Halifax, Saskatoon, Regina, Victoria, and most remote industrial sites, mines, military bases, oil & gas, federal facilities. See the full nationwide service map for regional coverage details.

Compliance & Reporting

Every visit produces a detailed written service report formatted for audit, insurance, and federal/provincial tender compliance. Reports include battery test data, load test results, component findings, firmware status, and prioritized recommendations.

Contact Us

For Tripp Lite UPS maintenance, battery replacement, or emergency repair anywhere in Canada:

Email: [email protected]
Phone: 1 (438) 800-0382, 24/7 emergency dispatch available

UPS Service Canada is a UPS service provider. Not affiliated with Tripp Lite (an Eaton brand). All trademarks remain the property of their respective owners.

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